3 The warranty is transferable to later owners. We assist in the claims process to help alleviate this stress. Not for dealer owned, lease returns (yes we've seen it), or auction vehicles. 5-year/100,000 mile limited anti-perforation warranty. When something goes wrong, instead of having to track down the parts and do all the work yourself, you can simply take your car to the dealership and have it fixed there. A Goodwill is an intangible asset that arises as a result of the acquisition of one company by another for a premium value. Shop online and save more today! Configure your next Kia, view pricing, and check availability. Technical and Warranty Team October 03, 2022 07:04 Follow Kia Motors New Zealand will investigate any concern without via our authorised Kia service agents. Kia customers with questions regarding their Kia vehicle and warranty coverage should contact their local Kia dealer for assistance or Kia's Consumer Assistance Center directly at 1-800-333-4542 (4Kia . If no loaner vehicle is available, Kia will provide full reimbursement of reasonable rental car expenses up to $40 per day. Download a model brochure or get one by mail. (See below for how to make a Claim for rental car reimbursements.) Actual price set by dealer and may vary. 2. One of the best things about owning a new car is the warranty. Common items that are subject to regular wear and tear aren't covered. 5-year/60,000 mile roadside assistance plan. No matter what the reasoning, using your goodwill budget for mistakes IS a mistake. No matter when you need help, they are ready to come to you. We all like to feel special. Kia models manufactured from 2008 and on come with this impressive warranty coverage. In the event a service is needed, the driver simply needs to sign the billing invoice and drive away. There are some things that Kia doesn't cover either, but they aren't major expenses. ), the manufacturer is actually saving you from major potential expenses. This makes it clear to the customer they received specialconsideration. For more on that, be sure to check out the rest of the podcast below. When you combine Kia's powertrain warranty with its limited comprehensive coverage, you'll benefit from major savings and worry-free ownership. Welcome to Bob Sight Independence Kia. *Starting MSRP" price is manufacturers suggested retail price (MSRP) for lowest model trim. Kia is apparently aware of some issues with the windshield, as evidenced by its "goodwill gesture." According to a letter sent to some customers, the automaker was willing to replace the car's cracked windshield for free. We may earn a commission for purchases made through our links. It had several hundred thousand miles on it, and yet, he was able to get a new transmission at a huge discount because one of the mechanics possibly caused the problem. Please download complete details of The Kia 10-year/100,000 warranty program. According to .css-xtkis1{-webkit-text-decoration:underline;text-decoration:underline;text-decoration-thickness:0.0625rem;text-decoration-color:inherit;text-underline-offset:0.25rem;color:#1C5f8B;-webkit-transition:all 0.3s ease-in-out;transition:all 0.3s ease-in-out;font-weight:bold;}.css-xtkis1:hover{color:#000000;text-decoration-color:border-link-body-hover;}The Drive, Kia stands out from other automakers for its powertrain warranty that lasts for 10 years or 100,000 miles. The powertrain refers to the various parts of the car that make it go, like the engine, transmission, etc. I had typed in my exact vin number on the National Department of Transportation website and. See "Features & Specifications" and "Options" pages for details. Regular maintenance comes with a limited amount of support from the warranty, but it's best to stick with the manufacturer's recommended maintenance schedule for the best coverage. Therefore, consideration for additional possible goodwill coverage beyond the terms of the new vehicle limited warranty term has been denied. Here Are Some Top-Rated Canopies, How and Why to Change Manual Transmission Fluid, How to Protect Your Car From Rusting Over Winter, How to Get Goodwill Repairs on Out-Of-Warranty Cars. The principle behind this is quite simple. For instance, replacing a transmission is a lot more expensive than replacing a windshield. 2012 Kia Sportage AWD. *Disclaimers At Bob Sight Independence Kia, we offer a wide selection of new Kia models and used vehicles.To make the car buying process as quick and hassle free as possible, please explore our financing options.Whether you're looking to trade in your current vehicle, custom . Kia America, Inc. reserves the right to make changes at any time as to vehicle availability, destination, and handling fees, colors, materials, specifications, features, accessories, packages, and models. The Seltos for 2024 comes with updated front and rear facias, and a new upgraded infotainment screen, and more. Any goodwill assistance requests are required to be submitted by the authorised dealer in conjunction with Kia's goodwill assistance policy guidelines. If your vehicle needs additional attention, this plan will cover the cost of towing to the nearest dealership. Our industry-leading Kia 10-year/100,000-mile warranty program is a testament to our commitment to quality. The applicable destination and handling charge per model are provided in the Build and Price section. Collin Woodard is a web content writer for Road & Track located in Boston. Difficult_Run_9777 1 hr. 5-year/60,000 mile limited basic warranty. When something goes wrong, instead of having to track down the parts and do all the work yourself, you can simply take your car to. Then now is the perfect time to stop by Oakes Kia. Connect your smartphone or tablet to your vehicle with Kia Connect. They back their models and take care of their drivers as long as you take proper care of your Kia. But what you may not know is that it's still possible to occasionally get problems fixed for free after your warranty has expired. Reply. You can learn about a specific vehicle history report simply by searching our CPO inventory now. This program includes powertrain coverage for up to 10 years or 100,000 miles depending on the first. Here are the things you can expect to pay for even under a Kia warranty, says Motor1. Kia's warranties provide almost twice as much coverage as other typical manufacturers. What to Buy: Jeep Cherokee or Jeep Grand Cherokee? They said it will be $7738.87 to fix (replace) engine and that it is not under any recall or warranty. 5-year/100,000 mile limited anti-perforation warranty. Get your Kelley Blue Book trade in value. Service personnel will attempt to jump start your vehicle. The goodwill gesture comes at a time when the majority of its customers are unable to take their vehicles to Hyundai service points. This content is imported from OpenWeb. Every vehicle must pass a 165-point inspection before it can qualify as a Kia Certified Pre-Owned vehicle. As a courtesy to you, we will assist in the cost of this repair., "This repair was paid for through the manufacturer as a goodwill gesture by [your dealerships name]. When sold, the Kia's original 10-year/100,000-mile term length becomes a five-year/60,000-mile term length. We have been in many dealerships where GOODWILL has been used at least a few times to cover a mistake. Explore Kia Certified Pre-owned inventory and offers. Cars are pretty major purchases for a driver at almost any income level, and car manufacturers understand that. Determine your estimated monthly payment. There are some manufacturers that also have special operations or program codes that will not contribute to the trend report figures. Always be sure you are utilizing the best usage for your goodwill dollars. So, If you purchase a brand new 2021 Kia Sorento with this basic limited warranty, The Drive reminds us that common issues will be covered. The Kia 10-year/100,000 mile warranty program* consists of: 10-year/100,000 mile limited powertrain warranty. Save my name, email, and website in this browser for the next time I comment. For free. ago. Kia calls their 10-year/100,000-mile warranty a testament to the quality of their vehicles. According to the warranty on her vehicle, Kia is not responsible for covering windshield damage due to "outside forces". Not responsible for typographical or computer errors. This implies that there is a warranty attached. Call from anywhere in the United States, 24 hours a day, and you'll be taken care of. I took it to the Kia dealer and explained the warranty and they said they would diagnose and get back to me. 120,000 miles . Closed. You do NOT need to submit a Claim Form to receive this extension of the Powertrain Warranty for the engine short block assembly under this Settlement. Your email address will not be published. This warranty was first introduced to the market at the beginning of 2008. In addition to reimbursement for the vehicle, you are eligible to receive an additional $140 goodwill payment. When giving goodwill money to a good customer to help with the cost of the repair make sure that NOWHERE in ANY statement to the customer you indicate GOODWILL WARRANTY. The Kia 10-year/100,000 mile warranty program* consists of: 10-year/100,000 mile limited powertrain warranty. As its name suggests, this warranty covers almost everything on the vehicle between the front and rear bumper. It's this exceptional quality that gives Kia the confidence to offer the longest new car cover in Europe. A 5 year / 60,000 mile basic warranty is also included, which covers most repairs not due to wear and tear. If a warranty-related disablement happens more than 150 miles from your home, and the repairs require more than 24 hours to complete, Kia will provide reasonable reimbursement for meals, lodging, or rental car expenses.3, -2020Warranty and Consumer Information Manual, - 2019 Warranty and Consumer Information Manual, -2018 Warranty and Consumer Information Manual, -2017 Warranty and Consumer Information Manual, -2016 Warranty and Consumer Information Manual, -2015 Warranty and Consumer Information Manual, -2014 Warranty and Consumer Information Manual, -2013 Warranty and Consumer Information Manual, -2012 Warranty and Consumer Information Manual, -2011 Warranty and Consumer Information Manual, -2010 Warranty and Consumer Information Manual, -2009 Warranty and Consumer Information Manual, - 2018 Niro Hybrid and Plug-In Hybrid Warranty Manual, -2018 Optima Hybrid and Plug-In Hybrid Warranty Manual, -2017 Optima Plug-In Hybrid Warranty Manual, View Manuals for General Warranty and Consumer Information, 2020Warranty and Consumer Information Manual, 2019 Warranty and Consumer Information Manual, 2018 Warranty and Consumer Information Manual, 2017 Warranty and Consumer Information Manual, 2016 Warranty and Consumer Information Manual, 2015 Warranty and Consumer Information Manual, 2014 Warranty and Consumer Information Manual, 2013 Warranty and Consumer Information Manual, 2012 Warranty and Consumer Information Manual, 2011 Warranty and Consumer Information Manual, 2010 Warranty and Consumer Information Manual, 2009 Warranty and Consumer Information Manual, 2018 Niro Hybrid and Plug-In Hybrid Warranty Manual, 2018 Optima Hybrid and Plug-In Hybrid Warranty Manual, 2017 Optima Plug-In Hybrid Warranty Manual. Make sure you clearly indicate on your repair order that the dollars to be used are not out of regular warranty funds. This program includes powertrain coverage for up to 10 years or 100,000 miles depending on the first limit the vehicle reaches. I really like the manufacturers that have a required statement printed on the final invoice notifying the customer of the goodwill decision. You want your dealership to be the best around and have the reputation for taking care of the customer. "Kia will repair the vehicle for any outstanding warrantable defect related to the specific concern (s) we have discussed. 25 of the Cheapest Cars That Can Hit 150 MPH, 11 Fun Sports Cars That Are Surprisingly Cheap, 20 of the Most Luxurious Cars You Can Buy, Parking Outside? Advisors, Techs, Admins, Management) everything they need to know to do it right. Frequently, a powertrain warranty is offered separately and lasts five years or 60,000 miles, also depending on the first limit met. See retailer for details. The Kia warranty on new Kias lasts for 10 years or 100,000 miles, whichever comes first. This repair is not covered by the manufacturers warranty. The following Kia warranties also transfer their remainders: Transferring warranties add to the resale value of a vehicle, so this is another point for Kia models. It is spelled out very clearly in the policy manuals. Dealers will send the parts back, Kia will see if was a fluke or if they are seeing this over and over again, they may look into it and possibly issue a recall or stop-sale. For four generations we've been your go-to Kia dealership in Independence and Kansas City. Kia America, Inc. Consumer Affairs PO Box 52410 Irvine, CA 92619-2410 . If the battery would have done this 6 months from now out of warranty, I would have just got me an AutoZone gold and called it a day. Kia Certified Pre-Owned buyers are covered 24 hours a day, 7 days a week by our Unlimited Mile Roadside Assistance Program. 2 Kia is the only manufacturer in Europe to offer a 7 year warranty across the range. You can also ask your preferred dealer for a copy of the report. Not for people who have ANY valid service contract. There's also a five-year or 60,000-mile plan available for roadside assistance. You also want the customer to have faith in your ability to take care of the health of their vehicle. 2. What to Buy: Subaru Crosstrek or Subaru Forester? The Kia CPO 10-year/100,000-mile limited warranty program begins on the original in-service date of vehicle and odometer mile 0. The limited warranty program includes the remainder of roadside assistance, powertrain coverage and the New Vehicle Limited Warranty (Basic). This focuses coverage on the car's basic internal systems like the engine, steering system, transmission, and fuel system. The Kia CPO 10-year/100,000-mile limited warranty program begins on the original in-service date of vehicle and odometer mile "0." The limited warranty program includes the remainder of roadside assistance, powertrain coverage and the New Vehicle Limited Warranty (Basic). Note also the contribution that the customer has as well as what you, the dealer, are contributing to the repair. I just got called today and they were . The Drive notes that warranties only work to cover factory defects. covered under the terms of any warranty and that the Dealership is not obligated to perform them. Some features only available as part of packages. Drive down the highway with peace of mind, backed by Kias limited warranty. The remainder of the warranty under this new term length then transfers to the new owner. According to Kia.com, they have a network made up of more than 17,000 roadside assistance providers. 13/09/2021 4:54 pm. A Carfax1 report is run on every Kia Certified Pre-Owned vehicle to identify any issues that don't meet our very high standards. Other costs included in the coverage are: Kia's limited powertrain warranty switches to a shorter version of the warranty when the car is sold. Motor1 says that warranties are the manufacturer's way of saying they've got your back if you choose to make this major purchase from them. Think about it, if you offer to cover any issues with a powertrain for 10 years on a vehicle that's likely to have a lot of these issues, you're setting yourself up to lose a lot of money. Most factory warranties for new cars last for three years or 36,000 miles, depending on which limit is met first. Some manufacturers even have a policy that it cannot be used for employees. Connect with your local dealer for pricing and offers in your area. You can also schedule an appointment online from your preferred dealership's webpage (if available), or call the dealership. ). If your car's 5-year warranty expired in March or is expiring in April or May, it may qualify for an extension until June 30 th, 2020. If you have any questions about Safety Recalls, please contact your preferred Kia Dealer or call Kia Consumer Affairs at 1-800-333-4KIA (4542) Monday through Friday, 5 AM to 6 PM PST. You may be able to find the same content in another format, or you may be able to find more information, at their web site. Reimbursement for Repairs: Repairs will be reimbursed in full along with a $140 goodwill payment in certain circumstances. If you have documents that you believe support your request for compensation, such as the repair facility diagnosis and paperwork showing what you received for . See how Kia is working toward a more sustainable future. This long-term warranty makes a powerful statement about Kia's confidence in their designs and the overall quality of their vehicles, according to Motor1. The Kia 10-year/100,000 mile warranty program1consists of: 10-year/100,000 mile limited powertrain warranty, 5-year/60,000 mile limited basic warranty, 5-year/100,000 mile limited anti-perforation warranty, 5-year/60,000 mile roadside assistance plan. I would only expect that you'll get a goodwill offer. The suit alleges violations of the Texas Deceptive Practices Act and federal Magnuson-Moss Warranty Act. Contact us for more info. Finally got my Kia Sportage Hybrid in Gravity Gray! The approval order, citing an expert-compiled report, includes the following breakdown of the $1.3 billion deal: Lifetime warranty coverage valued at $932,939,474; Free diagnostic inspection valued at $64,597,623; Knock sensor detection system updates valued at $146,247,716; Repair reimbursements and goodwill payments valued at $126,626,151; One of the best things about owning a new car is the warranty. Usually, these are called "goodwill repairs," and while there's no guaranteed way to get one, they do exist. This service will provide you 3 gallons of gas. Road & Track participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. So much confidence, that we offer an industry-leading Kia 10-year or 100,000-mile warranty program. The Kia 10-year/100,000-mile warranty program* consists of various limited warranties, including limited basic, limited powertrain, and limited anti-perforation warranties, plus a roadside assistance and trip interruption program. These issues only include problems that would be a result of poor workmanship in the factory or faulty materials. kiamedia.com. Explore advanced safety and performance enhancing tech. Mostly because they knew when and how to ask. With this type of coverage, you could be driving your new 2021 Seltos and encounter an unexpected issue like a flat tire and you'll have help from the nearest Kia dealership at your side. So I have included some of the statements below. Our network of over 17,000 trusted roadside assistance providers are on call 24 hours a day, anywhere in the U.S.2 They're ready to assist you at no charge with minor mishaps like dead batteries, flat tires (provided you have a spare), or running out of gas. Most manufacturers don't cover absolutely everything in their warranties. Explore electric, hybrid, and plug-in hybrid vehicles. This content is imported from YouTube. 816-474-2900. . While this might seem like they aren't covering a decent amount of the car (interior, windows, sound system, etc. Sales Service Parts. Topic starter Hi Scotty! This applies to the following elements: Kia of Marin says that they also offer a five-year or 60,000-mile limited basic warranty program that acts as bumper-to-bumper coverage. 2024 Kia Seltos US-spec facelift revealed. Kia calls their 10-year/100,000-mile warranty a testament to the quality of their vehicles. 5-year/60,000 mile limited basic warranty. Use it for your customer. The warranty for Kia shows how strongly they back up the quality of their vehicles. Test drive your future vehicle at a dealership near you. The plaintiff claimed that they never received this letter from Kia but found it online while researching recalls. Vehicles shown with optional equipment. But Kia doesn't seem worried. Even if you simply run out of gas, Kia's roadside assistance program will get you the fuel you need. https://www.auffenbergkia.com/kia-warranty-second-owner/#:~:text=, https://www.motor1.com/reviews/374271/kia-warranty/, https://www.kiamarin.com/blog/what-is-the-warranty-coverage-for-kia-vehicles/, https://www.thedrive.com/reviews/29825/kia-warranty, https://www.caranddriver.com/news/a31941463/2021-kia-sorento-details-revealed/, https://www.caranddriver.com/photos/g30933797/2021-kia-seltos-us-drive-gallery/, .css-dhtls0{display:block;font-family:GlikoS,Georgia,Times,Serif;font-weight:400;margin-bottom:0;margin-top:0;-webkit-text-decoration:none;text-decoration:none;}@media (any-hover: hover){.css-dhtls0:hover{color:link-hover;}}@media(max-width: 48rem){.css-dhtls0{font-size:1.125rem;line-height:1.2;}}@media(min-width: 48rem){.css-dhtls0{font-size:1.25rem;line-height:1.2;}}@media(min-width: 61.25rem){.css-dhtls0{font-size:1.375rem;line-height:1.2;}}Levels of EV Charging, Electric Cars vs. Gas Cars: Pros and Cons. Cars are pretty major purchases for a driver at almost any income level, and car manufacturers understand that. I also understand that the DEALERSHIP HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS In this situation, if the OP wants to contact the dealer and see if there is a recall, extended warranty on the transmission, etc, that may be worth a phone call. We all like the feeling that someone cared and did something above and beyond for us. I understand that the Dealership is in no way creating a warranty of any kind on my vehicle by attempting the "goodwill" repairs to the vehicle at no charge to me. In addition, Kia will pay you the sum of five thousand five hundred ($5,500.00) as a one-time goodwill gesture. What Does a Kia Warranty Include? Costs of rental cars, towing, and other Kia engine failure related expenses will also be reimbursed. The value of a company's brand name, solid customer base, good customer relations, good employee relations and any patents or proprietary technology represent goodwill. Warranty for Kia: Everything You Need To Know, Five-year/60,000-mile limited basic program, Five-year/100,000-mile limited anti-perforation program, Five-year/60,000-mile roadside assistance program, Driver-caused damage (coffee stains, burn damage, etc. A certified pre-owned (CPO) vehicle is a used car, truck, or SUV that comes with a warranty backed by the manufacturer, in addition to other premium services, like 24/7 . Lehto says he's had quite a few clients get repairs paid for or heavily discounted by either the dealer or the manufacturer. Service personnel will change your flat tire and replace with your properly inflated spare tire. This means that problems resulting from environmental damage or accidents aren't included in the coverage. Our car experts choose every product we feature. No matter what the reasoning, using your goodwill budget for mistakes IS a mistake. In his latest podcast, consumer protection attorney and R&T contributor Steve Lehto tells the story of his brother's GMC pickup truck. The lawsuit's filing comes nearly four months after a judge gave the preliminary green light to a sizable $758 million settlement covering qualified Hyundai and Kia drivers whose cars were equipped with engines susceptible to catching fire. We may earn money from the links on this page. 3 Manuals/Downloads View Manuals for General Warranty and Consumer Information - 2020 Warranty and Consumer Information Manual This warranty is a limited powertrain, including major mechanical components. Closed Today's Hours: 9:00 AM - 6:00 PM. Warranty Extensions: Powertrain warranties on Class vehicles will be extended to a lifetime warranty. The criteria in order to be . According to Auffenberg Kia, drivers can also opt for a five-year or 100,000-mile limited anti-perforation warranty. What to Buy: Hyundai Tucson or Hyundai Santa Fe? ". If a warranty-related disablement happens more than 150 miles from your home, and the repairs require more than 24 hours to complete, Kia will provide reasonable reimbursement for meals, lodging, or rental car expenses. Kia's roadside assistance coverage adds more value to a vehicle. You Can Blame Diesel Tuners for Waking the EPA, Vaughn Gittin Jr. Smokes Tires in a 2024 Mustang, GR Corolla Is Unlike Any Toyota in 20 Years, Watch a Ford Column Shifter Shift Itself Into Park, Lexus Built an EV With a Fake Manual Transmission. MSRP excludes destination and handling charges, taxes, title, license fees, options, and dealer charges. Absolutely love the car so far! This limits covered services to $75 for each occurrence, which includes any costs of towing to the nearest Kia dealership. There are no guarantees, but it's possible to get the dealer to fix your car for free even if its warranty has ended. Kia Goodwill Calculation. Required fields are marked *. The amount for prorated warranty is $37.67 off the new battery so it would still have been cheaper at Autozone. Use it to make the customer feel he wins! If you need further help in understanding warranty and how and when to utilize it appropriately, we have Trainers ready to come out to your dealership to teach everyone (i.e. And he's not the only one. Dont be one of those who use goodwill to cover your sins. We all know that isnt howthe manufacturer intends you to use it, andreally it isnt the best use for your dealership anyway. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. You may be able to find the same content in another format, or you may be able to find more information, at their web site. This implies that there is a warranty attached. The warranty for Kia shows how strongly they back up the quality of their vehicles. See "Build and Price" section for MSRP of model shown. When giving goodwill money to a good customer to help with the cost of the repair make sure that NOWHERE in ANY statement to the customer you indicate "GOODWILL WARRANTY". Key benefits 1 Kia cars are built according to the highest automotive industry manufacturing standards. Engine knocking, Kia is replacing engine on goodwill, NOT the extended warranty via ECU update Last Post RSS. When doing goodwill after the fact, the customer may walk away feeling you either made a mistake, they got away with something, or think they are still within warranty. The Kia standard warranty is very similar to other manufacturer warranties. The team at Advantage Auto Glass understands the frustrations that consumers go through when needing a windshield replacement. This service provides unlocking your vehicle. Your vehicle will be towed to the nearest service facility. This coverage includes perforation and corrosion of the body panels along the exterior that comes from the inside of the car moving outward. See dealer for details. However, this warranty won't cover damage from accidents or extreme weather like hail. If you end up stranded further than 150 miles from where you live due to a warranty-related issue and lengthy repairs, Kia will reimburse you for any meals, rental car costs, or lodging necessary. 1. See retailer for details. Let our confidence be yours with our industry-leading Kia 10-year/100,000-mile warranty program.