[MCCloudConfigErrorDomain - 0x80EF. In Apple Configurator , choose File > Open, then locate the configuration profile on your Mac.. Use the profile name to define the enrollmentProfileName parameter to assign devices with this enrollment profile. You then import it into Apple Configurator on a Mac for deployment to devices. Select the user, then select "Enroll devices." Hoping someone might be able to help with some more information or background on what's going on: I'm trying to enroll a recently-purchased (~1 week?) See Solution 244694 for more info. I finally found that, after you reinitiliaze the iPAD, if the iPAD is not connected on the wifi and I try to enrolling it manually, i had the error 0x80EF. First thing I had to fix was my wireless. Users do not see these details. . Next you import this profile to Apple Configurator in the following procedure to define the Intune profile used by iOS/iPadOS devices. Someone in Jamfnation posted this (which is how I got it to work for me): " Updated/Restored iPads to iOS 11 -- a prerequisite action for adding to DEP. User affinity requires WS-Trust 1.3 Username/Mixed endpoint. Apps requiring user affiliation (including the Company Portal app used for installing line-of-business apps) won't work. Add the serial number in the left column, and the details in the right column. In ASM, go to MDM Server -> Devices added by Apple Configurator 2 -> Keep an eye on the number of devices added on the "Devices added by Apple Configurator", if it changed from 0, the above action has added the devices into DEP server. Issue adding devices manually to ADE via Apple Configurator 2 We generally purchase devices via the ADE program and we do not have to add devices manually via Apple Configurator 2. You can also assign profiles from two places in the Azure portal: After you create the profile and assign serial numbers, you must export the profile from Intune as a URL. You can find online support help for Quest *product* on an affiliate support site. The Company Portal app is not supported for directly enrolled devices. When the iOS/iPadOS device finishes preparing, disconnect the USB cable. On the Create an Organization pane, choose the Organization or create a new organization, and then choose Next. This has to be the worst "enrollment" process I have ever experienced. You can safely disregard a warning stating "server URL is not verified." If you need immediate assistance please contact technical support. I find it REALLY upsetting though that it creates a new Server in the portal specific to configurator and I have to now manually watch and move serial numbers to my default server. An enrollment profile file is only valid for two weeks at which time you must re-create it. Note: If Setup Assistant doesn't show the pairing pane on the iPhone or iPad you want to add, return to the Home Screen on your iPhone, then tap the Apple Configurator app again. -jason. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. I couldn't see how adding wifi to the device would help as the device gets wiped in the activation process. For more information, see What is Microsoft Intune device management? When Enroll with user affinity is selected, make sure that the device is affiliated with a user with Setup Assistant within the first 24 hours of the device being enrolled. - Prepare Devices (Options ticked: Add to DEP, Active and complete enrolment, Allow devices to pair) - Select Meraki Server above - Select new Organisation (Log on with our Apple DEP / Administrator account): No issue. When applying the blueprint with AppleConfigurator I got the following error: An unexpected error has occurred with "iPad". I cant even sign in to DEP in configurator. Cause The iOS device has no network connectivity and needs to be on WiFi or Cellular service for the enrollment to succeed. More info about Internet Explorer and Microsoft Edge, how to find an iOS/iPadOS device serial number. Apple Configurator 2 fails to apply blueprint with error "Failed to retrieve session info." I'm trying to apply a blueprint to an iPad Air (1st Gen) using Apple Configurator 2. Open your Meraki Dashboard and go to Systems Manager > Manage > DEP. If you want the new serial number details to overwrite any existing details, choose Overwrite details for existing identifiers. When preparing an iOS device with Apple Configurator you receive the following error message: An unexpected error has occurred with "iPad". Then after trying to prepare manually with apple enrolment server it gets the Provisional Enrollment failed error Network communication error. Checkmark the devices you want to assign DEP settings. An SMTP server set up in Jamf Pro . Alternatively, you can manually connect the device to WiFi and the enrollment should automatically continue. Solution. 2022 Quest Software Inc. ALL RIGHTS RESERVED. Close Photos, iTunes, and other apps that open for the device when the device is detected. It gets to the stage (2 or 3) and then gives the following: Provisional Enrollment failed. Sugg. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Profiles > choose the profile to export > Export Profile. You have selected a product bundle. In the preferences pane, select Servers and choose the plus symbol (+) to launch the MDM Server wizard. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. I believe it had something to do with me trying to enroll it in DEP with Configurator 2. I just updated configurator 2 and got this message. Click on Assign settings. This site contains user submitted content, comments and opinions and is for informational purposes only. I'm working with Enterprise Support, but I'm worried that a resolution won't be anytime soon, as the escalation questions that I was asked to provided were all specific to Configurator 2 on macOS. Probable Cause. The Apple Configurator User Guide provides a full overview of the Apple Configurator application.. For all purchases of macOS devices, other than the Apple at Work program, there wasn't a way to leverage Automated Device Enrollment and all of its benefits for the most "touch-less" and granular management experience. The cloud configuration server is unavailable or busy. Apple disclaims any and all liability for the acts, Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. It now says Remote Management. I added a profile to a network that we use here that goes right to the internet without any firewall rules. My 2 cents of experience. Recently, when trying to manually add devices to our MDM solution via Apple Configurator 2 I started getting the following error: "Provisional Enrollment Failed. Only supported for Setup Assistant enrollment. Learn how to find an iOS/iPadOS device serial number. Do one of the following: Remove a payload: Select this option, then click Remove Payload in the upper-right corner of the payload settings pane. A Mac with Apple Configurator 2 installed . On the Configure iOS/iPadOS Setup Assistant pane, choose the steps to be presented to the user, and then choose Prepare. (Apologies for the long post). Did you get a resolutiion for the error? The device must be affiliated with a user with Setup Assistant and can then access company data and email. omissions and conduct of any third parties in connection with or related to your use of the site. Refunds. If enrollment entails app deployments, the device should have an Apple ID set up because the app deployment requires that you have an Apple ID signed in for the App Store. Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. The cloud configuration server is unavailable or busy. The error message: An unexpected error has occurred with "iPad". Ethernet connection, share WiFi settings from currently-connected network on iPhone, use known good configuration profile. This error on Apple Configurator Provisional enrollment failed: device is already in Device Enrollment Program occurs when the device you are trying to enroll is already available in the ABM portal. This has worked pretty well for me. Or is this just limited/ controlled by the devices that will allow the installation of iOS 11. It gets to the stage (2 or 3) and then gives the following: Provisional Enrollment failed. For detailed Apple Configurator 2 requirements, see Requirements in . I sign in to authenticate, get the veri code for 2 factor, then fails. - IconDaemon Nov 6, 2018 at 15:34 1 It had been connected, I did get this error to stop though. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get "Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from [Your Organization Name]" error after accepting "Apply configuration" on the device. Select an Enrollment profile to apply to the serial numbers you're importing. Apple Configurator 2.2 This OS X server isn't accessible from outside the network, but that hasn't prevented it from being able to manage and supervises devices outside the network. Manage Intune-enrolled devices by using the device management actions and features available in the Microsoft Endpoint Manager admin center. Apple has released a new Apple Configurator app on iOS. until now! Has anybody had any liuck with this new feature? This method does not wipe the device. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. Provisional Enrollment failed. Under Create Enrollment Profile, on the Basics tab, type a Name and Description for the profile for administrative purposes. You can use this Name field to create a dynamic group in Azure Active Directory. When the device reboots the Wi-Fi profile will be installed to communicate with the configuration server. One Identity Safeguard for Privileged Passwords, Starling Identity Analytics & Risk Intelligence, Hybrid Active Directory Security and Governance, Information Archiving & Storage Management, Storage Performance and Utilization Management, Must select 1 to 5 star rating above in order to send comments. Connect the iOS/iPadOS device to the Mac computer with a USB cord. If you continue in IE8, 9, or 10 you will not be able to take full advantage of all our great self service features. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Devices > Add. because when I login there,.. If you want do any of the following, set Authenticate with Company Portal instead of Apple Setup Assistant to Yes. Profile Installation Failed. and it does NOT have a Key or Token so the Provisional Enrollment might be failing because no Key or Token ?.. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. [MCCloudConfigErrorDomain - 0x80EF (33007)] I've done a few Google searches on it, but am still coming up short on answers. Learn more. I may be missing something here but sounds like it's still a issue or not enabled just yet. Provisional Enrollment failed. Thanks,NunoPymble Ladies College - Technical Support Officer". With AC 2.5 beta 4 I am still not able to add device to DEP.. No luck here either. Request a topic for a future Knowledge Base Article. [MCCloudConfigErrorDomain 0x80EF (33007)]. Intune supports the enrollment of iOS/iPadOS devices using Apple Configurator running on a Mac computer. Submitting forms on the support site are temporary unavailable for schedule maintenance. 1-800-MY-APPLE, or, Sales and We apologize for the inconvenience. Enroll without User Affinity - Choose this option for devices unaffiliated with a single user. The profile is added to the device. The following articles may solve your issue based on your description. The cloud configuration for this device is invalid". For User Affinity, choose whether devices with this profile must enroll with or without an assigned user. When users turn on their devices, Setup Assistant starts. On the Prepare iOS/iPadOS Device pane, select Manual, and then choose Next. Terms of Use There was no need to create a WiFi Profile since I too just want to set devices in DEP and then do OTA enrollments. 9. Much thanks in advance for any ideas or asssistance. Can you please select the individual product for us to better serve your request.*. If the configuration profile is signed, choose File > Unsign Profile. The iOS/iPadOS device is now enrolled in Intune and managed. A device enrollment profile defines the settings applied during enrollment. Profile installation prompt reappears on disenrolled devices. What is the oldest device we can manually add to DEP? was the real key. The devices are now ready for corporate enrollment. In the Microsoft Endpoint Manager admin center, choose Devices > iOS/iPadOS > iOS/iPadOS enrollment > Apple Configurator > Profiles > choose the profile to export. Provisional Enrollment failed' The cloud configuration for this device is invalid. Transfer the file to a Mac computer running Apple Configurator to push directly as a management profile to iOS/iPadOS devices. M1 MBP from the Apple refurbished store into my ABM account using the Configurator 1.0 app released to the public. Are there new ports that need to be opened for this? Devices are reset to factory configurations during the enrollment process. For information about enrolling macOS devices via direct enrollment with Apple Configurator, see Use Direct Enrollment for macOS devices. Click again to stop watching or visit your profile/homepage to manage your watched threads. Check if the device is available in the server titled Devices Added by Apple Configurator 2 or is assigned to a different server in the ABM portal. Tap Pair Manually in the lower-left corner of the Setup Assistant, then tap Manual Pairing in Apple Configurator and enter the six-digit code that appears. In the menu bar, choose Apple Configurator 2, and then choose Preferences. If you want the new serial number details to overwrite any existing details, choose Overwrite details for existing identifiers. If the device was already registered with the Apple ID account, the device must be deleted from the Apple iCloud before starting the enrollment process. A Mac with Apple Configurator 2 installed . On the Enroll in MDM Server pane, select the server name you created, and then choose Next. The device must have already completed the Setup Assistant and be ready to use. Again, I'm following all the same steps and profiles that have previously worked with other iPhones that have successfully enrolled/etc. Why would it not just assign them to my specificed default DEP server!?!? Follow these steps to create an enrollment profile to enroll iOS/iPadOS devices with Apple Configurator. Whilst attempting to enroll Mac in Apple Business Manager through the Hexnode portal, there are a few common errors one is liable to come across. Devices configured with user affinity can install and run the Company Portal app to download apps and manage devices. Configurator is just a way to get the device setup in DEP. a student account, it gets assigned to the iPad record in Jamf along with Department, Job Position, Building info etc, which triggers all the Apps and configuration profiles that has been scoped to the Department/Smart Group. Use the file picker to select the .mobileconfig file that you exported from Intune, and then choose Add. If you can't enroll a Mac using Automated Device Enrollment, your profile might have expired. DLXQPCWVGHMJ,device details. In ASM, go to MDM Server -> Devices added by Apple Configurator 2, In Jamf Pro, go to Mobile Devices and then PreStage Enrolment. Under Direct enrollment, choose Download profile, and save the file. I see that as well. When you directly enroll iOS/iPadOS devices with Apple Configurator, you can enroll a device without acquiring the device's serial number. BUT when I click edit on the newly added server, it has a list of certificates so it DID find something. I have replicated this issue on every iOS device I have tried. "; Revive and restore from a freshly downloaded macOS 12.1 IPSW, Tested on multiple networks: iPhone hotspot, residential network without DPI, corporate network without DPI, Switched from my home DNS server to Google public. Required for direct enrollment. MrHoffman, call The cloud configuration server is unavailable or busy. Youve stopped watching this thread and will no longer receive emails when theres activity. When attempting to enroll after finding the pairing animation in the viewfinder of the app, Configurator lists a green check on the history for the Mac but the MBP fails with the same Provisional Enrollment failure: Assuming it's not functional yet. All postings and use of the content on this site are subject to the. So Having the same issue as everyone else, I found that the step listed here of "-> unticked the automate enrolment (I like to setup from the iPad for a true OTA config)." You can then add it in Apple Configurator to define the Intune profile used by iOS/iPadOS devices. Select the iOS/iPadOS devices you want to manage, and then choose Prepare. Generally, you specify the Wi-Fi SSID, WPA2 security and Wi-Fi password. [MCCloudConfigErrorDomain - 0x80EF (33007)] A forum where Apple customers help each other with their products. [MCCloudConfigErrorDomain - 0x80EF (33007)] - YouTube 0:00 / 1:28 Apple: Provisional Enrollment Failed. Some research on the various strings in the error message only found some strings from the Setup Assistant binary that provided a possible error code "CLOUD_CONFIG_INVALID_DEVICE_ERROR", but I'm not able to come up with any reason as to why that would be showing up - as far as I'm aware, this isn't a fake Apple device, nor am I trying to enroll a non-Apple computer. Apple_Configurator, User profile for user: Create a two-column, comma-separated value (.csv) list without a header. Choose Profiles. Watching the Apple Developer video for device configuration, there's supposed to be a screen that appears on the iPad called "Remote Management". My PreStage enrolment has user authentication to an Active Directory, so when an AD account is used, e.g. Choose Next. Options that can be added to the device appear in the drop-down list. Select an Enrollment profile to apply to the serial numbers you're importing. [MCCloudConfigErrorDomain 0x80EF (33007)], As of 9-15-17 and Apple Configurator Version 2.5 (3F34). Youre now watching this thread and will receive emails when theres activity. As a best practice, reset the device and turn it on. On the iOS/iPadOS device, open Settings and go to General > Device Management > Management Profile. Provisional Enrollment failed. Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase. To deploy devices using manual enrollment and a dynamic enrollment URL, you need: Jamf Pro 9.96 or later . Description. To continue, choose Next until the wizard is finished. On the Supervise Devices pane, select the level of supervision, and then choose Next. provided; every potential issue may involve several factors not detailed in the conversations For questions about Apple Configurator, a macOS program which lets you manage a large number of iPad, iPhone, iPod touch, and Apple TV devices owned by your company, school or another organization. The cloud configuration server is unavailable or busy. Use this for devices that perform tasks without accessing local user data. any proposed solutions on the community forums. [MCCloudConfigErrorDomain - 0x80EF . Prepare the device with Apple Configurator by using the following steps: On a Mac computer, open Apple Configurator 2.0. In Apple Configurator, choose the connected iOS/iPadOS device, and then choose the Add button. Device serial numbers (Setup Assistant enrollment only), prompt users who need to change their password when they first sign in, prompt users to reset their expired passwords during enrollment, Filter to find device serial numbers you want to assign to the profile, select the devices, and then choose. Use the following steps to install the profile on the iOS/iPadOS device. For the Enrollment URL, enter the enrollment profile URL exported from Intune. You can enroll devices into Intune with Apple Configurator in two ways: Apple Configurator enrollment methods can't be used with the device enrollment manager. For prompt service please submit a request using our service request form. All postings and use of the content on this site are subject to the, Additional information about Search by keywords or tags, Apple Developer Forums Participation Agreement. Confirm that the profile installation is listed, and check the iOS/iPadOS policy restrictions and installed apps. 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