The Webex Wireless Phone 840 and 860 offer the power and performance of a secure, enterprise-grade smartphone, while delivering an easy-to-manage device through Ciscos collaboration solution. . can forward incoming calls to a specific phone number. All off-net (outside of Webex Calling) calls are sent to the local gateway. Users can forward calls at specific times from specific callers. Your phone has a proximity sensor at the top right. If your phone's web browser is enabled, you can download the log bundle files to Never enter a phone number or meeting code ever again. Administrators must ensure that the wireless LAN is configured per the Cisco Webex Wireless Phone 840 and 860 Wireless LAN Customers who split users across platforms will experience different features. Webex Calling can reduce operational costs and improve productivity by helping you migrate critical business communications Webex Calling supports the following features. the dedicated PSTN gateway variant of this deployment; it may be used if the existing PSTN gateway cannot be used as a Webex Calling local gateway. The wizard walks you through the basic settings to get your organization up and running with Webex Calling, among other services. Upgrade the Cisco 840 and 860 devices that you receive in the factory to the latest 0000009325 00000 n 2. Product overview The Webex Wireless Phone 860S includes a barcode the area of the sensor. The Webex Suite represents our commitment to make you successful as the world shifts into hybrid work. Then click This page may lead you to the information you're seeking: https://www.webex.com/cloud-calling.html. The recommended dial plan design follows the design approach that is documented in the Dial Plan chapter of the latest version Wireless Phone 840S on the right. You can set up a call queue so that when incoming calls can't be answered, callers are provided with an automated answer, phones or to the PSTN through the local gateway, which has PSTN/SBC functionality co-located. The PSTN gateway may be a dedicated one or co-resident with the local gateway. collaboration experience. Users can temporarily let all calls to go directly to voicemail. a PSTN destination. Are you one of them? Services Calling Call Routing Route Group. Public Switch Telephony Network (PSTN) access to let your users dial numbers outside the organization. You tap To know the features and functionalities of the phone, see the Webex Wireless Phone 860 and 860S quick reference preferences. See how in, If the user is already assigned a device, and you want to add another For more information about these services, visit: https://www.cisco.com/go/collaborationservices. Webex Calling sends calls that do not match the customers Webex Calling destinations to the local gateway. The Webex Wireless Phone 840 and 860 provide a mobile collaboration platform that allows users to manage tasks and communicate easily. If, for example, a user dials 914085550165, then the dialing normalization translation pattern in partition UStoE164 normalizes While for calls from the PSTN access to Unified CM DIDs and Webex Calling DIDs is required calls originating in Webex Calling need access to Unified CM DIDs and PSTN destinations. Also, from Control Hub, you can cross-launch to the Calling Admin Portal. Your laptop and headset will get charged too! Like other network devices, system administrators configure and manage these phones. Select the user to modify and click Devices. Cisco Webex Calling is a cloud service that runs on Cisco cloud. When For all calls that do not match your Webex Calling destinations, Webex Calling sends those calls to the local gateway that is assigned to the location for processing. FIND Find your users when they dial 9-1-1 ROUTE Route emergency calls to the nearest PSAP NOTIFY Notify your on-premise security and key personnel Supports multiple devices Unified CM, an off-net call can still be an on-net call to any destination hosted on Unified CM or a real off-net call to independent of the dialing habit used. generate the file (a triangle with an exclamation point indicates that To enable call routing from Unified CM to Webex Calling on Unified CM a set of routes need to be provisioned to define the set of +E.164 and enterprise numbering plan addresses (Optional) Click x for a filter to clear it, or to clear multiple filters, click Clear all at the top right of the screen. Cisco Webex Messenger Subscription Services Data Sheet 14/May/2018. 0000033362 00000 n Secure and reliable cloud services delivered by trusted regional service providers The Webex Calling App for desktop and mobile devices, providing comprehensive calling capabilities for mobile workers. Control Hub is your single go-to, web-based interface for managing your organization, managing your users, assigning services, analyzing from the PSTN this single set of +E.164 route patterns is enough to achieve reachability for destinations in Webex Calling (The called address must be in +E.164 call Get a full set of powerful cloud calling features with a business number that rings on any device. firmware. Limitations may apply when using third-party devices. The HDMI-out to any HD display can be used to show meeting information, sharing, and digital signage. The following protocols start an audio or video call in Webex App when it's the default calling application you to: If configured, provide emergency safety features such as alarms and motion Now that you have set up your services, you're ready to add people from your company directory. And everyone. 0000033832 00000 n dust, drops, and liquids. From the Welcome screen, follow the instructions to set The Cisco Phone app provides phone call functionality. preventing toll fraud. Click Actions to manage the device. This is driven by the requirement to apply differentiated calling search spaces per traffic type. air orientation at glancing angles away from your face and eyes and always wear safety goggles or glasses when performing 0000014144 00000 n The Webex Wireless Phone 840 and 860 offer the power and performance of a secure, enterprise-grade smartphone, while delivering an easy-to-manage device through Cisco's collaboration solution. You can register Webex Wireless Phone 840 and 860 using a MAC address. 373 50 Report Problem-issues request to the device to generate and upload a PRT This figure shows a Webex Calling deployment without any existing IP PBX and is applicable to a single location or a multi-location deployment. Calling subscriptions for telephony users and common areas Learn product details such as features and benefits, as well as hardware and software specifications. app, the Keypad The Webex Calling routing logic works like this: if the number that is dialed on a Webex Calling endpoint cannot be routed to any other destination within the same customer in Webex Calling, then the call is sent to the Webex App uses basic authentication. through an existing enterprise infrastructure (local gateway without on-premises IP PBX or with existing Unified CM call environment) Unless you delete a screenshot, you can also locate it in the Files local gateway for further processing. Webex Calling now includes a dedicated cloud instance option based on the Cisco Unified Communications Manager architecture. is required. Actions help to TheDedicated Instance add-on for Webex Calling includes: Cisco Emergency Responder (Americas region only), Cisco Session Management Edition (SME) (Optional). you know that the report is complete. to the cloud. Users can accept calls at specific times from specific callers. You can enhance teamwork and collaboration by creating a call pickup group so users can answer each others calls. Control Hub (https://admin.webex.com) is a management portal that integrates with Webex Calling to streamline your orders and configuration, and centralize your management of the bundled offerWebex Calling, Webex App, and Meetings. 0000033005 00000 n multicharger. A notification briefly pops to the foreground and then appears in the notification drawer. dial plan that is provisioned on Unified CM. the call again is sent to Webex Calling after matching the route pattern in the Webex Calling partition. The phone scans the QR code to start the firmware upgrade Unified CM then routes Contact your system administrator for information about the configured capabilities of the respective +E.164 route patterns to the calling search space defining class of service. or Partner or Cisco provided PSTN options. Key calling functionality Remove the cost and complexity of a traditional PBX while keeping key functionality like Hunt Groups. based on caller ID attributes to create VIP lists or handle calls from certain area codes differently. pattern for the Webex Calling location to the Webex Calling partition (for example 8101XX in the diagram). SIP trunk one to each Dedicated Instance datacenter within a region is configured for basic interop between Webex Calling and Dedicated Instance. It allows you to bring the Webex experience to audio rooms by providing calling, meetings, and share capabilities. app,and then choose Webex App. Apply Changes-issues request to the phone to download and apply changes For more detailed information, see the individual chapters for step-by-step instructions. Room Phone leverages the power of the Webex platform to bring call, meeting, and share capabilities. Authenticate and reserve using your NFC mobile phone, plus charge it at the same time. Choose Existing User, enter the phone's owner, either With a simple and familiar interface and high-quality audio you can use the power of the Webex platform to have an effective, productive call, meeting, and share experience. All models are compatible with single . Enjoy 4K camera, 4K content, and intelligent collaboration such as noise removal, best overview and full interoperability. IntelePeer is a trusted partner for Cisco Cloud Connected PSTN. Go to Users and click Manage Users. Calling. The Unified CM ultimately sends the call to the local gateway. That's exactly what Webex Calling has to offer you.. Webex Calling provides the following benefits: . 0000006603 00000 n If the Cisco Phone app is the only app on your smart launcher, then it automatically opens when you turn on the phone. For example, Webex Calling users cannot be part of a hunt group on Dedicated Instance. For the countries and regions that Cisco is enabled for Webex paid subscriptions, you can sell the Collaboration Flex Plan for the cloud services that are offered in that country or region. pick Webex App, you can instruct them to change the protocol associations for If you experience a problem with your phone, you can create a bundle of log reports If using either Yea link or Poly devices on your Webex Calling service, the following device capabilities apply: Provisioning and Deployment Manual Deployment (No Activations Code or EDOS support) 422 0 obj <>stream patterns for calls originating from Unified CM registered endpoints or inbound called party transformations for calls originating The local gateway is an enterprise or partner-managed edge device for Public Switch Telephony Network (PSTN) interworking Could someone point me in the right direction? With a simple and familiar interface and high-quality audio you can use the power of the Webex platform to have an effective, productive call, meeting, and share experience. add users to a call pickup group and a group member is away or busy, another member can answer their calls. must be created (Webex Calling) and a +E.164 route pattern for each DID range in Webex Calling is added to this partition. than +E.164 must be normalized to +E.164 before the calls is sent to the local gateway to allow for correct routing in Webex icons to open applications. 8_T2/RN} U~G3w&.{%]dT|,qcCWkUl%oOo$yjs"7^u^M4mwu^(TP&%qBSq" [QNFEpqDHma \a -@A68awG4$cidfgy`3\5KO|XB_7IV\ce`d-=X:JqpH(adILe Wireless Phone 860S on the right. next agent in the list. This simplified licensing offer is known as Flex 3.0. if the PSTN gateway functionality is collocated with the Local Gateway, then two trunks are required from the combined PSTN Delete- deletes a device that is listed for the user. generation is in progress). Users can use the phone's native dialer to make and receive high quality business calls on a cellular network. Cisco Webex integration Use Cisco Webex Meetings from the same app to simplify user experience and adoption. Choose By MAC AddressThis option lets you enter the MAC Cisco Wireless Phone 860S: The 860S mirrors all the qualities of the 860, but like the 840S includes a scanner for patient medication. you're ready, you can always add more users. In Webex App for Mac, users can confirm that Webex App is selected for the Start calls with setting under general Data Sheets. The user preference can be remembered With these routes in place both the call scenarios shown in the following figure are possible. The Unified CM dial plan normalizes numbers This tab appears only if the system administrator enables visual voicemail. 6Q' format when sent to the local gateway.) Ring users' and others (call recipients) numbers at the same time for incoming calls. When combined with other Webex apps and devices, it is the heart of a complete enterprise cloud calling and 0000033684 00000 n After attending this s. Cisco Capitalmakes it easier to get the right technology to achieve your objectives, enable business transformation andhelp you stay competitive. to distribute users across both Dedicated Instance and Webex Calling, and adjust over time as needed to address their cloud <]/Prev 255010/XRefStm 1620>> guide, Configure and Update Phone and water spray from a nozzle. 0000011845 00000 n You can choose to set up SSO so that users authenticate with your Enterprise Identity Provider Webex communication tools include call, message and meeting tools together in one app to provide a quality experience for end users. Extended ROI Dedicated Instance supports the same voice and video endpoints as the associated UC Manager release, eliminating the requirement Enjoy ultimate flexibility in deployment and protect your on-premises investments with options to combine cloud and on-premises features. You must assign services to the users that you've added so that people can start using Webex App. When Control Hub loads, you can review your settings. Introduction. The use of these devices on Webex Calling requires approval from your Cisco account manager in order to enable them for provisioning in Control Hub . Information about Ciscos environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the Environment Sustainability section of CiscosCorporate Social Responsibility (CSR) Report. If Do not use air compressors on the connectors, since they apply too much force. Dedicated Instance is integrated with Webex Calling and takes advantage of Webex platform services, bringing cloud innovation address for the firmware. is provisioned as directory number. when you enter the number, an error message appears. provisioned on Unified CM which we can use and provision all the known on-net Webex Calling destinations in the same partition. After normalization, If a caller in the PSTN calls a DID number that is assigned to a Webex Calling device, then the call is handed off to the enterprise through the enterprises PSTN gateway and then hits Unified CM. Users can configure the following features in https://settings.webex.com, which cross-launches into the Calling User Portal. Webex App in Windows 10: Open the Default app settings that are coming from Webex Calling to the PSTN and in the other direction, PSTN to Webex Calling. 0000033476 00000 n And always delightful. Class of service is implemented using site and class of service-specific calling search spaces. Webex Calling Configuration Workflow Overview Prepare Your Environment Configure Cisco Webex Calling for Your Organization Implement CUBE High Availability as Local Gateway Configure Unified CM Set Up Your Webex Calling Features Configure and Manage Your Users Configure and Manage Devices Adoption Trends and Usage Reports Port Reference Information 0000011009 00000 n The From the home launcher screen, tap the Cisco Phone When this sensor is blocked, the phone screen is black. Webex Webex Webex () Webex. All support information for Cisco Webex Calling; Data Sheets and Literature. Cloud Calling. Calling. Cisco Webex Meetings Audio PSTN Coverage for Cisco Collaboration Flex Plan Data Sheet (PDF - 573 KB) 06/Nov/2020. The PSTN gateway can be a dedicated platform or coresident with the local gateway. app from the home launcher screen. associate devices with users. 0000001620 00000 n scanner. From the customer view in https://admin.webex.com, go to Users. The dedicated PSTN gateway variant of this deployment as shown in this diagram is the recommended option and may be used if or other application. Webex Calling easily extends to a complete collaboration experience that includes market-leading calling, meetings, messaging, contact center, and integrated devices for all situations. The Cisco Webex Room Phone is a conference phone designed for collaborative meetings. to the configuration. On Mac OS, if other apps registered to the calling protocols before Webex App, users must configure their Webex App to be the default calling option. This includes PSTN destinations and on-net calls towards View with Adobe Reader on a variety of devices, https://www.cisco.com/go/collaborationservices. this dial string to +14085550165 which then matches the route pattern for a Webex Calling destination in partition Webex Share the log file with your administrator. to the cloud. It offers advanced enterprise-grade IPPBX features combined with collaboration services (Webex Calling app softclient). Users have access to the following interfaces: Webex Calling applicationSoft-client for calling that's branded by Cisco. You can add greetings, set up menus, and route calls to an answering service, a hunt group, a voicemail box, or a real person. scanner. We recommend that you use the latest desktop version of Google Chrome or Mozilla Firefox to access Control Hub. part of the username or the user's real name, choose the user from the results, Xq50sgu!Ao]pQ/Shs=.xe%n K32, app, if available. . Now that you've added users and they've been assigned services, they can start using their supported Multiplatform Phones Users can use their selected phones ("Locations") as an extension of their business phone number and dial plan. text to get access to the camera and scan QR code. Now its as simple as pushing one button to join through the touchscreen or Webex apps when proximity paired. Customers have the flexibility place Centralize your communications in one secure, easy-to-use app for calling, meetings, and messaging. Webex Room Phone features and benefits, Great audio experience with room-filling HD audio and 360-degree coverage, Acoustic echo cancellation and noise reduction removes distractions from calls and meetings, In-meeting experience with participant list and active speaker on device and external display*, Simplified meeting-join experience with One Button To Push (OBTP) for scheduled devices in a Cisco Webex meeting*, Automatic wake-up: system wakes up when someone walks into the room and recognizes them through their mobile or laptop device*, Join from Webex apps on your smartphone or laptop via Proximity*, Automatic screen/display integration through HDMI CEC, Increase screen productivity with digital signage integration with Appspace*. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Leave the default values for Load Server, unless a local server is used to host GW and Local Gateway to Unified CM: one for calls originating in the PSTN and one for calls originating in Webex Calling. From the phone's web browser, access the Device Logs Settings. For a Webex Calling deployment without integration into an existing Unified CM, any off-net call is considered a PSTN call. When troubleshooting, it may be helpful to have a screenshot of the phone. device, or create a new activation code for the device, if applicable. Business Edition customers are facing aging equipment and a complex mixture of Import the completed file, click Add and remove services, and then click Submit. Learn more. Customer issues attributed to the use of non-Cisco devices used on the Cisco Webex Calling service will not be handled by the Cisco Technical Assistance Center (TAC). With Control Hub, you can assign devices to users for personal usage and then register those devices to the cloud. Includes all Calling capability with clients and devices. The documentation set for this product strives to use bias-free language. It is offered via selected certified partners via subscription. 0000099183 00000 n 0000008521 00000 n H\j0Fl/XiI6pl%54Qta fv}rFw>v|s3o)w8uy}C/O'wgw:nv]. Implementing tight class of service restrictions is always recommend for various reasons including avoiding call loops and The Cisco Collaboration Flex Plan is the Cisco lead collaboration offer for selling meetings and/or calling with team collaboration. may be available on consumer-grade Android devices. if the user checks Always use this app. The Webex Wireless Phone 840 and 860 provide a mobile collaboration platform that allows users to manage tasks and communicate easily. Small business account management (paid user), Add Millions of people trust Cisco Webex for team collaboration, video conferencing, online meetings, business growth, video chat, and more. 10-05-2019-price-increase-announcement-emea; Webex Calling Data Sheet; When combined with Choosing Cisco Webex Calling is a great start. Always point canned Unified CM now based on the configured dial plan routes the call to a locally registered endpoint on which the called destination that can help the system administrator troubleshoot the issue. Webex traffic through Proxies and Firewalls Most customers deploy an internet firewall, or internet proxy and firewall, to restrict and control the HTTP based traffic that leaves and enters their network. You and your guest(s) can also share content locally or in-meeting using wireless and wired options. process. Encourage people to use the services you provide, including calling, and to give you feedback about their experience. as +E.164. service is provided through the gateway to Webex Calling users in a specific location. For more information, see Get Started with the Cisco Webex App. To add enterprise abbreviated dialing to Webex Calling destinations, you add the respective dialing normalization translation An alternate way to capture a screenshot on the phone is to press the Power and Volume down buttons at the same time. The link automatically signs you in with your administrator email address. 0000023486 00000 n 0000014864 00000 n Go to Users, click Manage Users, select Export and import users with a CSV file, and then click Export. apply configuration changes or update firmware for the MPP devices. Webex Go is an add-on service within Webex Calling that brings enterprise-grade calling features to personal mobile devices. If youre not in a call and you see the message: Close proximity detected. Click on the top-most log file in the list, to download the log file on your Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you realize the full business value of your Cisco collaboration investment by increasing business agility and operational efficiency. To add reachability for Webex Calling destinations to this dial plan, a partition representing all Webex Calling destinations 0000001805 00000 n Dedicated Instance and Webex Calling. Reference links toinformation about key environmental sustainability topics(mentioned in the Environment Sustainability section of the CSR Report) are provided in the following table: Information on product material content laws and regulations, Information on electronic waste laws and regulations, including products, batteries, and packaging. Also, upgrade the phones that are on earlier firmware versions to 1.6 or later. Webex Teams You can use Control Hub to assign a local gateway to a location, after which Control Hub provides parameters that you can configure on the CUBE. using their Enterprise credentials, rather than a separate password stored and managed in Webex. enter a MAC address for a phone that's already registered or you make a mistake Your phone may not function if there is a power failure, since the phone relies on the Wi-Fi network to transmit calls. Bring the Webex experience to audio rooms. The calling features are not harmonized between Provision the sites Wi-Fi SSID and password. The local gateway routes all calls to Unified CM. You may want to set up hunt groups in the following scenarios: A Sales team that wants sequential routing. We do not recommend adding the abbreviated dialing normalization translation pattern for Webex Calling calls to the ESN 0000001322 00000 n A phone's MAC address must be a unique entry. description of the issue and approximate time. 0000130329 00000 n 1. Choose the device from the drop-down list, and then click patterns for all sites under the enterprise numbering plan to a dedicated partition (ESN, Enterprise Significant Numbers). light. In the context of integrating Webex Calling Local Gateway with Unified CM class of service we need to consider class of service for: Calls coming into Unified CM from the PSTN, Calls coming into Unified CM from Webex Calling. 0 Direct dialing between phones registered to Unified CM and phones in Webex Calling locations is required. the download. Go to Settings, scroll to Authentication, click Modify, and then select Integrate a 3rd-party identity provider. It has a 5.2" Gorilla glass touch screen and is chemical resistant. 0000034048 00000 n The distinction between the latter two call types is determined by the Unified CM and depends on the enterprise Because all dialed destinations are normalized to +E.164 either using dialing normalization translation string to +E.164. Here you can view and edit device settings, delete the device, reboot the if they want to make calls in Webex App when they click an Outlook contact's number. Cisco Webex Wireless Phone 800 Series Data Sheet Data Sheet Updated: May 5, 2022 Bias-Free Language Contact Cisco Download Print Cisco Webex Wireless Phones 840 and 860 deliver enterprise-grade voice over IP via wireless smartphones to enable mobility-based productivity. Cisco Webex Room Phone - Learn product details such as features and benefits, as well as hardware and software specifications. Download Data Sheet Digital first, people forward Let customers connect via text, social, chat, email, and voice. Some physical characteristics of the Webex Wireless Phone 840 and 860 include: 4.0 in. %PDF-1.4 % After your partner creates your account, you'll receive a welcome email. 0000015529 00000 n Cisco-Webex-Meetings-for-Microsoft-Teams article from help.webex.com For cases where conferencing service is delivered by Webex Meetings. Is it just a named user account needs to be ordered. 0000129821 00000 n The Webex Suite includes: Calling Meetings Messaging Slido Webinars Webex Events (formerly Socio) Key characteristics of this dial plan design include: All directory numbers that are configured on Unified CM are in +E.164 format. Calls coming in from the PSTN need access to all Webex Calling destinations. tab. The Webex Desk Hub features: Premium video device. 0000129969 00000 n normalized (globalized) to +E.164 using dialing normalization translation patterns. Thank you! Adjust your computer mic and speaker volume in a Webex Meeting; How to schedule and start a meeting on Webex; Invite people to your Webex Personal Room; Get started with Webex Calling: Webex Calling Basics: How to Transfer a Phone Call; Webex Calling Basics: Forward your phone calls; Webex Calling Basics: Add someone to your Contacts list . This video is a basic introduction to Webex Calling, including calling infrastructure, signaling, subscription, and supported devices. Cisco Catalyst 9300 Series Switches are Cisco 's lead stackable access platforms for the next-generation enterprise and have been purpose-built to address emerging trends of Security, IoT, Mobility, and Cloud.. Users can allow answering of additional incoming calls. . Also, calls originating from Unified CM registered endpoints, targeted at destinations in Webex Calling, are subject to the dial plan that is provisioned on Unified CM. give to the system administrator. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Your phone includes several different Cisco apps that allow this procedure. The Cisco Webex Room Phone is a conference phone designed for collaborative meetings. R5Klk4*Kep^3;O d This step takes several minutes to Access the https://webexphoneupgrade.cisco.com/qr portal. Collaboration On-Premises Deployments, CVD. The latest version is available here. device, click the. General Part number UC Zone Wired: 981-000875 MSFT Teams Zone Wired: 981-000870 Dimensions & weight Headset: 165.93 x 179.73 x 66.77 mm 6.53 x 7.08 x 2.63 in Cable Length: 6.23 ft Weight: 211 g What's in the box One Headset with wired USB-C connection, one USB-A adapter, one travel bag, user documentation Warranty 2 years They are now available via Webex Room Phone for every room and team. This is your home to ask questions, share knowledge, and attend live webinars. 0000034407 00000 n These steps register the local gateway with the cloud, and then PSTN app. calls to Webex Calling. 0000130084 00000 n Hotdesking with Wireless pairing. your phone within your organization. You can set up and review your Calling settings before finishing the wizard walkthrough. line monitoring, call queuing, multiple directory options and views, Outlook integration, and more. Check with your system administrator to see if the wireless system has PSTN access capabilities (for example access to international PSTN destinations) are implemented by adding partitions with The devices listed here support Webex Calling. Important qualities include: Integrated collaboration One application for calling, meetings, messaging, polling, and events Consistent and intuitive experience 0000008549 00000 n Adding the Webex Calling destinations as a new class of destinations to an existing CoS setup is pretty straight forward: permission to call to Webex Calling destinations typically is equivalent to the permission to call on-premise (including inter-site) destinations. up the phone. Cisco multi-platform phones (MPP), video endpoints, and ATAs that have been certified with Cisco Webex Calling may be sold and are supported for the Cisco Webex Calling service. All directory numbers reside the same partition (DN) and are marked urgent. 0000013458 00000 n Users can send themselves an email when they receive a call according to predefined criteria such as phone number or date Imagine being able to leverage enterprise-grade cloud calling, mobility, and PBX features, along with Webex App for messaging and meetings and calling from a Webex Calling soft client or Cisco device. If the system administrator enables and then disables visual voicemail, the Voicemail tab remains on the Cisco Phone app; however, it will not function. 0000006717 00000 n Customers Also Viewed These Support Documents, https://www.cisco.com/c/en/us/products/collateral/unified-communications/webex-calling/datasheet-c78-742056.html. 0000033117 00000 n 0000066593 00000 n (13.2 cm) touchscreen for the 860 phones, 8 MP rear and 5 MP front camera for the 840 phones, 13 megapixels (MP) rear and 8 MP front camera for the 860 phones, Tolerance of antibacterial and alcohol-based wipes, USB On-the-Go (OTG) 2.0 interface for use with a desktop charger or For example, if you want to see a list of all the poor calls, select the Call quality filter and click Poor from the drop-down list. trailer Enjoy a meeting solution that's simple and easy to use. 0000130181 00000 n Cisco Webex Room Phone registration, Cisco Webex device subscription, monthly or 1-, 2-, 3-, 4-, or 5-year options, Dedicated mute and volume buttons with cap touch, Silence suppression/voice activity detection, Acoustic echo cancellation and noise reduction, 4 built-in microphones and up to 2 external wired microphones, one HDMI input, Maximum adjustable volume: 89 dB within0.5 m, Cisco Webex Teams and Meetings App (up to 1080p15), Differentiated services (Quality of Service [QoS]), Date and time support using Network Time Protocol (NTP), Dynamic Host Configuration Protocol (DHCP), Cisco Unified Communications Manager (Unified CM), Requires Unified CM Version 10.5(2) or later with device pack for Room Phone, Simplified meeting-join experience with One Button To Push (OBTP) when activated with Webex, Manufacturer-Installed Certificates (MICs), SHA-256 enabled for advanced security features, Signaling authentication and encryption using TLS v1.2, Media authentication and encryption using Secure Real-Time Transport Protocol (SRTP), One Ethernet (RJ-45) 10/100/1000 for LAN with Power over Ethernet (PoE) support, 3m HDMI cable (HDMI in for screen sharing), CE Markings per directives 2014/30/EU and 2014/53/EU and 2014/35/EU, Industry standards: TIA 810 B and TIA 920 A, Industry standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at, Cisco Webex Room Phone in carbon black (includes 3m/8m HDMI cables and RJ45 network cable), Power injector for Cisco Webex Room phone. We have a customer that is interested in Webex Calling for about 10 users in the cloud but for some reason I have been unable to find the sku anywhere on CCW or in the datasheets https://www.cisco.com/c/en/us/products/collateral/unified-communications/webex-calling/datasheet-c78-742056.html Could someone point me in the right direction? 0000034145 00000 n In addition, any incoming calls to their Dialing normalization translation patterns use translation pattern calling search space inheritance; they have the Use Originator's Cisco Webex Calling (the "Service") is a cloud-based business telephone system made available by Cisco and its resale and wholesale partners ("Partners") to companies ("Customer," "you" or "your") who purchase it for their authorized users (each, a . It supports the flexible deployment with registration on either Webex or UCM, or both. firmware to supports Webex Calling. You can generate a QR code which contains the Wi-Fi credentials and server On the phone's Welcome screen, tap the screen seven times on the Hi there incoming calls to local destinations or to the PSTN as per the existing dial plan. and tap the Left Arrow. minutes to generate the problem report and log files. 0000099222 00000 n The Webex Contact Center flow builder provides a drag-and-drop interface that allows business users to build custom voice contact flows on top of system-generated events (such as agent answer, transfer, hang up) as well as external third-party variables, allowing contacts to be handled with precise workflows and routing. 0000129609 00000 n Imagine being able to leverage enterprise-grade cloud calling, mobility, and PBX features, along with Webex App for messaging and meetings and calling from a Webex Calling soft client or Cisco device. (MPPs) for Webex Calling and Webex App for messaging and meetings. Webex Calling provides the following features and benefits: Calling subscriptions for telephony users and common areas. 0000009583 00000 n Next, you'll be prompted to create your administrator Webex AppApplication included in the subscription as a Cisco-branded Team Messaging client. Sign Up, It's Free Contact Sales Working better, together. computer. guide. If available, blow canned air into the connector to clear debris. Cisco's Webex suite is a cohesive, unified communications cloud collaboration solution, on a single platform for managing collaboration and communications workloads. 0000066554 00000 n The following figure shows a Webex Calling user dialing a national number in the US. The Webex Calling routing logic then makes sure that the call is sent to the intended system settings, click Set defaults by The service is provided The local gateway routes all calls that are coming from Webex Calling to Unified CM and vice versa. When you open the Cisco Phone While the PRT report generation is in progress, the phone flashes a red Browsers on mobile devices and other desktop browsers may produce unexpected results. These features are typically seen on higher-priced video solutions. Cisco Webex Room Phone prominent features and differentiators, Table 1. endstream endobj 421 0 obj <>/Filter/FlateDecode/Index[19 354]/Length 34/Size 373/Type/XRef/W[1 1 1]>>stream Self Help Video Library For Calling User Portal Calling User Portal As an end user, the Calling User Portal enables you to manage and configure your user features and settings of your service, such as, check your voicemails and set up mobility settings. Save. address of the device. The solution is feature-rich, providing 9-1-1 call alert notifications, softphone applications, and dynamic national 9-1-1 call routing. The recommended way to add abbreviated intersite dialing to the reference dial plan is to add dialing normalization translation The following figure shows a Webex Calling deployment where the local gateway is coresident with the PSTN GW/SBC. partition, because this configuration may create undesired call routing loops. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. This can be helpful to view and manage devices in You're now ready to configure calling features, register devices that can be shared in a common place, and register and Table 2. Device, Overview of Webex Wireless Phone 840 and 860, Cisco Webex Wireless Phone 840 and 860 Wireless LAN Webex Calling ranks higher in 4 feature sets: Cloud PBX, Call Management, VoIP system collaboration, Mobile apps Cloud PBX 7.7 8.7 View full breakdown Webex Calling ranks higher in 5/5 features Call Management 7.7 8.9 View full breakdown Webex Calling ranks higher in 5/5 features VoIP system collaboration 8.2 9.1 View full breakdown Trusted by 95% of Fortune 500 companies. comfort messages, and music on hold until someone can answer their call. endstream endobj 378 0 obj <> endobj 379 0 obj <> endobj 380 0 obj [/Pattern] endobj 381 0 obj <> endobj 382 0 obj <>stream 0000012685 00000 n (10.2 cm) touchscreen for the 840 phones, 5.2 in. The following figure shows the Webex Wireless Phone 840 on the left and the Webex To add a device to this user, click Add Device. 0000008818 00000 n From the customer view in https://admin.webex.com, go to Devices and then click Add Device. These are default trunks created by Cisco, should not be modified or deleted. password. on Mac or Windows: Other apps can register for the protocol handlers before the Webex App. Cisco Wireless Phone 860: The 860 is IP68 ruggedized and has a hot-swappable battery for 100% uptime. Device management and usage analytics through Webex Control Hub makes deploying, configuring, and supporting Room Phone simple. Make and receive calls from anywhere, with a consistent user experience across devices. Central management Calling, meetings, messaging, and events in the cloud for teams of all sizes. As in the following figure, we recommend The headset connector may be dirty. All non-+E.164 dialing habits (for example, abbreviated intrasite dialing and PSTN dialing using common dialing habits) are Unified Communications All in one video, enterprise VoIP calling, collaboration & messaging Calling SIP trunking, hosted PBX, voicemail and more Meetings Easy video meetings & audio conferencing Messaging Chat via Cisco Webex or Microsoft Teams Call Center Solutions Call center options to equip customer service teams Microsoft Teams Calling End-to-end phone calling system integrated with . Basic Inter-Op Dedicated Instance is integrated with Webex Calling for call routing via the the Webex platform. Use to access your voicemail messages. Users can make calls from a remote phone and have it appear from their business line. see. For more information, see Change Your Cisco Webex Settings. Help support the needs of your front-office personnel by providing them with a full set of call control options, large-scale Webex Calling app provides audio/video softphone services for mobile and desktop users. 0000000016 00000 n For the fourth straight year, Aragon has positioned Cisco with its Webex Contact Center solution as a leader among the major intelligent contact center providers. adoption trends and call quality, and more. Click the Getting Started link in the email, using Chrome or Firefox to access Control Hub. Allows MSFT Teams users to schedule, start, or join Cisco Webex meetings and invite people to join Webex meetings or Webex Personal Room meetings directly from their Microsoft Teams clients. The firmware upgrade tool updates the firmware and doesnt provide a Webex Calling configuration file. called address of that call matches one of the Webex Calling routes that is provisioned in Unified CM and the call is sent to the local gateway. We can help you reduce the total cost of ownership, conserve capital, and accelerate growth. A Support team that wants phones to ring all at once so that the first available agent can take the call. Connected. How does increased productivity and collaboration, and reduced costs sound? Processing related to Webex Assistant is detailed in the Cisco Webex . Data Sheets. Youre not in a call and the phone goes black and displays the message: Close proximity detected. With two incoming trunks You can simultaneously apply multiple filters. the users screen, when needed. log generation completes. DATASHEET Voice for Cisco Webex Calling Download datasheet Download Secure, reliable, flexible voice communications Why move your phone service to the cloud? Read Report Intelligent. With Room Phone, Cisco includes the same user interface used across the Webex device portfolio to a conference phone. The local gateway routes all calls Users can ring their phones with a distinctive ring when predefined criteria are met, such as phone number or date and time. Webex Calling device, based on DID assignment. more information about configuring phone settings, see Configure and Update Phone of the Cisco Collaboration System SRND available here. calling business requirements. The Webex Wireless Phone 840S includes a barcode Small business account management (paid user), Set defaults by This figure shows an overview of the recommended dial plan design. 373 0 obj <> endobj There may be a time delay between the system failure When you Tap the notification to Share, Edit, or Delete the screenshot. enterprise dialing habits to place calls. It's time to make the switch from Business Edition to #Cisco Webex Calling. If you use Microsoft Active Directory, we recommend that you enable Directory Synchronization first and then decide how you want to add users. The Webex Room Phone is covered by a standard 1-year replacement warranty. Use the information presented below as a high-level summary of what to expect when getting your organization set up with services. If theres no apparent blockage, clean 0000034293 00000 n Ring up to 5 devices one after another for incoming calls. Stay connected, all in one. Users can reject incoming calls with blocked caller ID's. For Webex Wireless Phone 860 has Ingress Protection 68 (IP68) with resistance to Cisco Webex Calling. solution. 0000001964 00000 n HlT]k1|_?PY'<8NBI8s!:dbh5_?/FchbJ:YNAa3i features, and so on. xref 0000033946 00000 n Webex Settings (https://settings.webex.com)Interface where users can set preferences for the profile, download Webex App, and cross-launch into the Calling User Portal for calling settings. Cisco Webex Calling (formerly Cisco Spark Call) Data Sheet 06/Oct/2020. hb``b``kb`c`9AX,&~#u+L4` wt47@Z"2 Q&^ ~xabCR &1F1whQCf?kS Dnwg7700cpea=!f f#yiK$_1? 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